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Xcel Energy is looking to hire off-site, home-based agents around Plainview for their Virtual Customer Contact Center.

Positions are currently available in the residential customer service and credit contact centers. Employees in these areas handle incoming calls and work with customers on negotiating payment arrangements, billing questions, service requests, outages, and promote products and services from across all states served by Xcel.

The positions are full-time and employees will receive all the benefits of working with Xcel, including medical and dental, competitive pay, 401(k), paid time off and on-going training and professional development. Selected employees will receive an 8-week virtual training session before beginning.

David Hudson, President of Xcel Energy Texas and New Mexico, said:

“We are excited about this opportunity to add these employees in the Plainview area. We are committed to the success of our communities and eager to fill these positions with employees who will continue to provide the exceptional service our customers expect from Xcel Energy.

Anyone interested in becoming an employee must have adequate internet access at their home which the company can determine based on their internet service provider. Positions start at $17 an hour with shift and Bilingual premiums available.

If you're interested in applying or wish to learn more, go to or click the link here.

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